Changes and cancellations Changes and cancellations

According to Italian law, if you are a consumer, you are entitled to terminate the sales contract without penalty and without giving a reason at any time within 14 days of delivery of the product.

The shipping charges are on us and do not involve any additional cost to you.

To request the modification and / or cancellation of an order not yet shipped:
promptly send us an email to assistenza@loranshop.com with the changes that you have requested; we may notify you with the latest details of your order

To request the modification and / or cancellation of an order already shipped:
promptly send us an email to assistenza@loranshop.com with the changes that you have requested; we may notify you with the details for the return. You'll also need to send a written notice, by regular mail to Trade on the Web Andrea Birri, Via Santa Chiara d' Assisi n. 8 - 33044 - Manzano (Udine) - Italy

You will need to have made the items available for shipping, in their box and original packaging, if possible, as well as any accessory and gift received with the products. We ask you to take reasonable care of all the products.

According to Italian law, if you are a consumer, you are entitled to terminate the sales contract without penalty and without giving a reason at any time within 14 days of delivery of the product.

The shipping charges are on us and do not involve any additional cost to you.

To request the modification and / or cancellation of an order not yet shipped:
promptly send us an email to assistenza@loranshop.com with the changes that you have requested; we may notify you with the latest details of your order

To request the modification and / or cancellation of an order already shipped:
promptly send us an email to assistenza@loranshop.com with the changes that you have requested; we may notify you with the details for the return. You'll also need to send a written notice, by regular mail to Trade on the Web Andrea Birri, Via Santa Chiara d' Assisi n. 8 - 33044 - Manzano (Udine) - Italy

You will need to have made the items available for shipping, in their box and original packaging, if possible, as well as any accessory and gift received with the products. We ask you to take reasonable care of all the products.

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